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9am-5pm Friday
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Installation Information

Customer is responsible for having fireplaces, logs, stoves, grills, swimming pools and other products installed either by themselves or by hiring a contractor.

It is the customer's responsibility to secure all necessary permits (building, electrical, etc.) as required by city or town.

If you hire a contractor or service person to install your product, make sure that you hire a reputable firm.

It is recommended that you inspect your installation to make sure it has been performed to your specifications.

In the event of a problem or dispute it is recommended that you settle it before you pay the installer.




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Vent Free Products Altitude Information

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Fireplace Cleaning Instructions

Fireplace and Gas Log Lighting Instructions



Customer Testimonials

Product Reviewed: ProCom Split Hickory Ventless Gas Logs With Manual Control 18 or 24 inch - Natural Gas Only The price was so good I was nervious until it came and after a very easy hookup it fired right up. It looks good works good a great deal,...

Ronald R
14247 Dunn Rd, MI
Nov 1st, 2011

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